Understanding the Expert Services a Lift Company Can Offer

Lifts are an essential yet often overlooked part of daily life in commercial and residential buildings. We tend to take them for granted unless they stop working. A faulty lift can cause a major disruption or even put passengers at risk.

Without lifts, navigating multi-storey buildings would be far more time-consuming and inconvenient, and for those with mobility challenges, it may even be impossible. That’s why lift services are so important, ensuring smooth, safe, and reliable transportation for everyone. At Eternal Elevators, we provide expert lift installation, refurbishment, maintenance and lift repairs, keeping lifts in top condition and ensuring seamless movement within buildings.

This article takes a deep dive into the full range of services we offer and highlights the key benefits of partnering with a reliable lift company like Eternal Elevators.

The Key Services A Lift Company Provides

When it comes to lift services, at Eternal Elevators, we provide comprehensive care to meet the needs of every business or property. From expert installation and refurbishment to ongoing maintenance, servicing, and emergency repairs, we ensure your passenger or goods lifts remain safe, efficient, and fully compliant with UK regulations.

Our tailored lift services help prevent costly breakdowns, extend the lifespan of your lifts, and enhance passenger safety. Whether you're looking for routine maintenance or urgent repairs, our skilled team of lift engineers delivers reliable support to keep your lifts operating at their peak.

Lift Installation

For properties without an existing lift, lift installation is the first service they will seek from a lift company. The extensive lift installation process starts with an initial consultation to discuss the lift's purpose and gather relevant information about potential space constraints, passenger capacity, number of floors, and frequency of use.

Once the lift’s purpose has been established, the lift engineers will conduct a detailed site survey, taking accurate measurements and determining the best location for the lift. From there, the lift design begins.  A bespoke lift is created to fit the required space and include any additional features the client may need, such as disabled access features or braille buttons. The design is then sent to the client for approval, allowing any necessary adjustments before construction commences.

Lift installation is carried out by a skilled team of lift engineers, ensuring that the work is completed to a high standard and within a timely manner to minimise disruptions to the building. After installation, the lift will undergo a final inspection, where the lift will be carefully assessed and rigorously tested to ensure it meets industry safety and quality standards.

Lift Refurbishment

For buildings with existing lifts, a new lift installation from scratch is not always necessary. Lift refurbishment, also known as lift modernisation, is a service that upgrades outdated lifts to meet modern safety and performance standards.

Lift refurbishment may involve updating key mechanical components, improving the electrical system, upgrading control panels, and enhancing the interior aesthetics of the lift. This process ensures a smoother lift experience and improves reliability.

Before beginning any refurbishment work, a thorough assessment of your existing lift system is conducted, allowing lift engineers to determine the areas that need improvement. Once complete, the lift operates more efficiently, looks more modern, and complies with the latest regulations.

Lift Maintenance and Servicing

Once a lift has been installed, it must not simply be forgotten about. Neglecting maintenance can reduce performance and lead to serious safety risks. Ongoing lift maintenance focuses on regular preventative care that keeps the lift in good working order and reduces the likelihood of breakdowns.

Routine lift maintenance involves visual inspections of key components, lubrication of moving parts, checking for signs of wear and tear, and ensuring emergency communication systems function correctly. These checks are the key to keeping your lift running smoothly and identifying any issues early so they can be addressed promptly.

Alongside routine maintenance, thorough examinations, often referred to as lift servicing, must be carried out at regular intervals. LOLER 1998 states that thorough examinations must occur every six months for passenger lifts and twelve months for goods lifts, or more frequently for lifts with high usage. Lift servicing involves detailed checks, repairs, and replacement of worn-out parts, ensuring the lift continues to operate safely and efficiently.

Full lift servicing involves:

●      Full inspection of mechanical and electrical systems

●      Testing safety devices such as brakes and emergency stop functions

●      Load testing to ensure compliance with weight limits

●      Checking control panels and motor performance

●      Replacing worn-out components (e.g., cables, rollers)

●      Diagnosing and fixing operational faults

Lift Compliance

In the UK, lift compliance is regulated by the Lifting Operations and Lifting Equipment Regulations 1998 (LOLER). These regulations require all lifting equipment, including passenger and goods lifts, to undergo thorough examinations by a competent person at regular intervals.

Lift compliance is crucial, as failure to meet LOLER requirements can result in legal consequences, safety risks, and potential fines. Property owners and duty holders are responsible for ensuring all required inspections and maintenance take place on time. They are also responsible for ensuring these examinations are conducted by competent individuals and keeping accurate records of all inspections and maintenance activities to demonstrate compliance with LOLER regulations.

By partnering with a professional lift company like Eternal Elevators, property owners can ensure their lifts remain safe, reliable, and fully compliant with UK regulations. This provides vital peace of mind that all legal obligations are met and their lifts operate safely.

Lift Repairs and Emergency Breakdown

A reliable lift company should offer both emergency and non-emergency lift repairs. A lift repair is considered an emergency when the issue prevents the lift from working properly. This may include a lift stuck between different floors, doors not opening or closing completely or a power failure. These issues put any passengers at risk and must be addressed promptly to restore safety.

Non-emergency lift repairs, on the other hand, are minor issues that need attention but not urgently. These may include cosmetic damage to the lift or its features, slight door misalignment or dim lighting inside the lift.

An experienced lift company will assess the problem as described over the phone and determine whether it requires the immediate dispatch of an engineer or a scheduled service. At Eternal Elevators, we offer 24/7 emergency lift repair services across Scotland. With our close proximity to key motorways, we provide fast response times to resolve issues quickly and efficiently.

The Benefits of Comprehensive Lift Services

By choosing a company that offers a full range of lift services, you ensure that your lifts remain reliable, safe, and compliant. Below are the key benefits of comprehensive lift services for your business or property.

Keeping Lifts in Optimum Condition

Regular maintenance is essential for keeping lifts running smoothly and efficiently. Comprehensive lift services include inspections, lubrication, adjustments, and repairs to prevent breakdowns and extend the system’s lifespan. Well-maintained lifts reduce downtime, enhance performance, and minimise the need for emergency repairs. Partnering with an experienced service lift company ensures reliability, improves user experience, and reduces operational disruptions.

Maintaining Compliance with Regulations

UK lift regulations, such as LOLER and PUWER, require regular inspections to ensure safety. A comprehensive lift service provider keeps you compliant with these legal requirements, preventing fines, legal issues, and insurance complications. Professional documentation of servicing and repairs provides proof of compliance, offering peace of mind to building owners and managers.

Enhancing Safety

Faulty lifts pose risks such as entrapments and mechanical failures. Comprehensive services ensure critical safety features, emergency alarms, braking systems, and door sensors, are regularly tested and functioning. Proactive maintenance enhances passenger safety, preventing accidents and ensuring lifts remain reliable and accessible at all times.

Eternal Elevators: Your Trusted Lift Company

For all your lift installation, maintenance, servicing, and repair needs, Eternal Elevators has you covered. Our team of lift engineers is committed to providing comprehensive lift care that keeps your lifts in the best possible condition for many years to come. With an emphasis on providing affordable yet expert care, we endeavour to keep costs low while ensuring ultimate safety and performance.

For more information about our lift services, get in touch with our team today.